FAQ

Power Balance™ – FAQs

 

What is Power Balance™?

Power Balance Technologies Inc. (www.powerbalance.com), the source of the original Power Balance Performance Technology® silicone wristband, is a leader in the market for Performance Technology sports accessories. The company produces a variety of products worn by millions of consumers and thousands of professional and amateur athletes worldwide. Professional supporters include NFL players Drew Brees, Clay Matthews and Darren Sproles, NBA forward Rudy Gay, MLB outfielder Matt Kemp, tennis player Mardy Fish, and golfers Stacy Lewis and Keegan Bradley. The company is headquartered in Orange County, CA and distributes its products in the US and internationally in more than 40 countries.

What does this wristband do?

The Power Balance bracelet is a performance technology wristband with a distinctive hologram worn by millions of consumers and athletes worldwide. It is based on eastern philosophies.

What is Power Balance Hologram Technology?

Power Balance holograms are created using a proprietary process featuring cutting edge three-dimensional imaging, which makes the hologram truly unique. The hologram is designed based on Eastern philosophies.

What are Eastern philosophies?

Many Eastern philosophies contain ideas related to energy. These are commonly referenced as Chi or Chakras. There are a number of well known practices like acupuncture, meditation and Feng Shu, which are believed to affect these energies. The hologram is based on some of these same ideologies.

What does it do? Will the wristbands work for everyone?

While we have received testimonials and responses from around the world about how Power Balance has helped people, there is no assurance it can work for everyone. We make no claims and let the consumer decide based on their experience. That’s why we offer a no-questions-asked, money-back guarantee. If you’re not satisfied, just return the product within 30 days with proof of purchase.

 

Product

 

How do I know I have an authentic Power Balance product?

Power Balance products are sold only through authorized retailers as listed on powerbalance.com. To ensure you are purchasing an authentic Power Balance product, only purchase products from these retailers or on powerbalance.com.. Click here to report a counterfeit product or see a list of non-approved retailers: http://www.powerbalance.com/report-a-fake

Can these be worn in the water - shower, beach, etc?

Yes, the Power Balance wristbands are waterproof.

Does the hologram need to touch my skin?

No

Does it matter which wrist I wear the band on?

No. Power Balance bands encourage individuality – so wear them on either wrist or both.

How tight should my Power Balance band fit and does it matter where it is worn?

Size/Fit is a personal preference. We suggest it to fit comfortably. It depends on how snug you want the wristband. The band will stretch to fit over your hand and fit snugly on your wrist.

- XS: 6.3 inch circumference
- S: 6.9 inch circumference
- M: 7.5 inch circumference
- L: 8.1 inch circumference

How do I know it is working?

Wear the product throughout your day, whether exercising or not. While we have received testimonials and responses from around the world about how Power Balance has helped people of all ages and physical abilities, there is no assurance it can work for everyone. That’s why we offer a no-questions-asked, money-back guarantee: If you’re not satisfied, just return the product within 30 days with proof of purchase.

Is there any other material besides silicone and a hologram composing these bracelets? Is there some magnet/precious metal within the silicone?

There are no metals or magnets in the bracelets. The Pro Ion wristband does contain negative ions.

What is an ion? What is a negative ion?

Ions are odorless and tasteless charged air particles produced in nature. Good or negatively charged ions are produced by certain naturally occurring minerals and Power Balance has incorporated a special blend of these into the inner white layer of the Pro Ion™ bands. These can be measured with a simple ion meter.

 

Warranty

 

How can I return my Power Balance?

We offer a 30-day unconditional money back guarantee. Proof of purchase required. Refunds and exchanges are accepted for purchases made directly from powerbalance.com. or at an Authorized Power Balance event within the United States. For product purchased at an Authorized Retailer, see refund and exchange rules and regulations as provided by that retailer. Shipping & Handling charges are non-refundable. Click here for more information: http://www.powerbalance.com/warranty

What is the warranty?

We offer a 60-day warranty against manufacturer’s defect. If any product is found to be defective within 60 days of purchase, return the product to Power Balance with the proof of purchase, and we will gladly exchange it. Click here for more information: http://www.powerbalance.com/warranty