Power Balance

30 Day Unconditional Money Back Guarantee

Proof of purchase required. Refunds and exchanges are accepted for purchases made directly from PowerBalance.com or at an Authorized Power Balance Event within the United States.
For product purchased at an Authorized Retailer, see refund and exchange rules and regulations as provided by that retailer. Shipping & Handling charges are non-refundable.

60 Day Warranty Against Manufacturer Defect

If any product is found to be defective within 60 days of purchase, return the product to Power Balance with the proof of purchase, and we will gladly exchange it.

Procedure and Terms for Conditional Limited Time Refund

Click here for details

Returns and Exchanges

If you have an account, please login below:

After logging in, please proceed to your Order History, view the appropriate order, and use the "Return an Item" tab to start the Return Authorization Request process.

If you don't have an account, please create one below: